How can we help?
Siloh is a free iPhone app that plans your meals and your training as one system. Most answers are below; if yours isn't, email support@getsiloh.com and a person on the team will reply.
Getting started
How do I get Siloh?
Download Siloh free from the App Store on iPhone. Android is coming soon to Google Play.
Is Siloh free?
Yes, Siloh is free to download and use. Free covers food logging, recipes, run tracking, grocery lists, streaks, the weekly report and all of Clubs. Siloh Pro adds the AI.
What does Siloh Pro add?
Pro is the AI: generated meal plans and training programs, training-day and rest-day fueling, daily adaptation when you skip a session, restaurant recommendations and the AI coach. Free, you do the thinking. Pro, Siloh does it.
How much is Pro?
Pro starts with a 7-day free trial, then costs $19.99 a month or $149.99 a year through the App Store. A limited Founding 500 lifetime offer is also available on getsiloh.com.
Billing
How do I cancel Pro?
Pro is billed by Apple, so you cancel in your iPhone's Settings: tap your name, then Subscriptions, then Siloh. You keep Pro until the end of the period you paid for.
How do I get a refund?
Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. If something went wrong on our side, email us too and we'll help.
I bought the Founding 500 offer. How do I use it?
Sign in to Siloh with the same email you used at checkout. If Pro doesn't show as active, email support@getsiloh.com with your receipt.
Clubs
What are Clubs?
Clubs let run clubs and gyms run their community in Siloh for free: owner and member roles, join requests, pinned notices, events with GPS check-in, challenges with leaderboards, and chapters and squads.
How does event check-in work?
Check-in opens shortly before an event starts, and members check in from their phone when they're within the event's set distance.
How do I start a club?
Open Groups in the app and create a club. To talk to us about setting Siloh up for a gym or a team, email support@getsiloh.com.
Account and data
Which devices and apps does Siloh connect to?
Siloh connects with Apple Health and Whoop.
How do I delete my account?
In the app, go to Settings, then Account. You can also request deletion at getsiloh.com/delete-data, which goes to legal@getsiloh.com. Requests are processed within 30 days and usually within 48 hours.
Where is your privacy policy?
Our privacy policy is at getsiloh.com/privacy, and our terms are at getsiloh.com/terms.
Contact
Email support@getsiloh.com. We're a small team in Austin, Texas, and a person reads every message.
Try Siloh free.
Everyone starts free on iPhone. Pro adds the AI that plans your meals around your training.