Terms of Service

These Terms of Service (“Terms”) govern your use of the website at getsiloh.com(“the Site”) and, when it becomes available, the Siloh product (“the Product”) operated by Siloh (“Siloh”, “we”, “us”). By using the Site or joining the waitlist you agree to these Terms.

These Terms are in two parts:

• Part A governs the Site and the waitlist as they operate today. It is binding now.
• Part B describes terms we anticipate applying when the Product launches. Part B is not yet in effect and is provided for transparency. A superseding version of these Terms will be published at launch and will be the binding set at that time.

IMPORTANT. Part B contains a binding arbitration clause and a class-action waiver that will apply once the Product launches. Please read Section “Disputes and arbitration” below carefully. You will have an opportunity to opt out of arbitration for thirty (30) days after the Product becomes available.

Part A — Site and waitlist (in effect now)

What the Site is (and isn't)

The Site is a waitlist for the Product, which is in closed beta. Joining the waitlist is free and does not guarantee access. We may onboard participants in any order and at any pace, and we may close the waitlist at any time. Nothing on the Site is a contract for goods or services.

Eligibility and your submission

You must be at least 18 years old and able to form a binding contract. You must provide a real, working email address that you own. You may not submit someone else's email without their permission.

Referral program

The Site generates a personal referral link for you after you sign up. You may share this link. Misuse — including self-referrals, bots, fraudulent signups, paid traffic that violates the terms of other platforms, or any activity designed to inflate referral counts — is prohibited and may result in your record being removed and any unlocked perks forfeited. We decide what counts as misuse at our reasonable discretion. Perks tied to referral tiers are not transferable, have no cash value, and may be changed or discontinued.

Acceptable use

You agree not to:

• Submit false, misleading, or automated signups.
• Attempt to probe, scan, or test the vulnerability of the Site or its backend.
• Interfere with the operation of the Site or the experience of other users.
• Reverse-engineer, scrape, or copy substantial portions of the Site except as expressly permitted.
• Use the Site in a way that violates any law.

Intellectual property

The Site, its design, copy, logos, and underlying code are owned by Siloh or its licensors. Our branding is not open for commercial reuse. We grant you a limited, non-exclusive, non-transferable license to access and view the Site for personal, non-commercial purposes. All rights not expressly granted are reserved.

Health and fitness disclaimer

Any content referenced on this Site about nutrition or training is for informational purposes only, is not medical, nutritional, or psychological advice, and is not a substitute for consultation with a qualified professional. It is not intended to diagnose, treat, cure, or prevent any condition. Do not rely on it in place of professional care. Individual results vary. If you have a medical condition, are pregnant or nursing, have a history of disordered eating, or take medication that interacts with diet or exercise, consult a qualified professional before making changes.

No warranty (Site)

The Site is provided “as is” and “as available” without warranty of any kind. We do not warrant that the Site will be uninterrupted or error-free, that the waitlist will ever result in access to the Product, or that any promised feature will ship.

Limitation of liability (Site)

To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Site prior to Product launch will not exceed one hundred US dollars ($100). We will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site.

Part B — Product terms (takes effect at launch)

Not yet in effect. The Product is in pre-launch development. The sections below describe the terms we intend to apply when the Product becomes available. They do not create obligations before launch. A superseding set of these Terms will be posted at getsiloh.com/terms on launch day; the then-current version will be the binding one.

Accounts

To use the Product you will create an account. You must provide accurate information, keep your credentials secure, and accept responsibility for activity under your account. One account per person. You may not share credentials, sell or transfer an account, or use the Product on behalf of someone else without authorization.

Subscriptions, billing, and auto-renewal

Access to paid features is offered on a subscription basis. Prices and plan terms will be disclosed at the point of purchase. Unless you cancel before the end of the current period, your subscription will automatically renew for successive periods at the then-current price. California residents: this is an automatic renewal offer as defined by California Business and Professions Code section 17602.

You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period. Except as required by law, fees are non-refundable. Taxes are added where applicable. If a payment fails, we may suspend access until it is resolved.

Free trials

If we offer a free trial, the trial terms (length, payment requirements, conversion behavior) will be disclosed at signup. At the end of the trial we will charge the payment method on file unless you cancel before it ends.

In-app purchases through the Apple App Store or Google Play

If you subscribe through the Apple App Store or Google Play, billing, cancellation, and refunds are handled by the applicable store under its terms, and you may need to manage your subscription through the store's account settings. Store-specific notices required by Apple or Google apply and, to the extent any conflict with these Terms, the store's required terms control only to the extent of the conflict.

Beta, previews, and experimental features

We may designate certain features as beta, preview, or experimental. Those features are provided “as is,” without warranty, may change or be removed at any time, and may have additional terms presented at the time of access. Feedback you provide about beta features may be used without obligation to you.

User content

You may input or upload content such as meals, recipes, photos, logs, goals, and notes (“User Content”). You retain ownership of User Content. You grant Siloh a worldwide, non-exclusive, royalty-free license to host, reproduce, modify, create derivative works of, and display your User Content solely as necessary to operate, secure, and improve the Product, and to provide features you request (for example, sharing a meal plan with a partner). If you share User Content publicly within the Product, the license extends as needed to deliver that public feature. You are responsible for your User Content and represent that you have the rights needed to submit it and that it does not violate the law or these Terms.

AI-generated outputs

The Product generates meal plans, workout programs, and adjustments using machine learning models, including models from third-party providers. AI outputs may be inaccurate, incomplete, or inappropriate for your situation. Use your judgment and consult a qualified professional before acting on any output that concerns your health or performance. As between you and Siloh, you may use AI outputs generated for you for personal, non-commercial purposes. You may not claim AI outputs as original professional work or represent them as medical or clinical advice.

Health and fitness disclaimer (expanded)

The Product is a general-purpose consumer nutrition and training tool. It is not a medical device, not a clinical decision support system, and is not intended to diagnose, treat, cure, or prevent any condition. It is not appropriate for minors, for people with a history of an eating disorder without clinician supervision, or for use during pregnancy or nursing without clinician supervision. If you experience symptoms of disordered eating or thoughts of self-harm, stop using the Product and seek help. In the United States you can reach the 988 Suicide and Crisis Lifeline by dialing 988, and NEDA at 1-800-931-2237. Fitness activities carry inherent risks of injury. You assume all such risks and agree that neither Siloh nor its licensors are responsible for injuries resulting from your training.

Acceptable use (Product)

In addition to the Site rules above, you agree not to:

• Use the Product to provide medical, nutritional, or clinical advice to others.
• Use the Product to build a competing product or train a machine learning model.
• Scrape, bulk-download, or systematically harvest data.
• Attempt to bypass rate limits, access controls, or any security measure.
• Impersonate anyone or misrepresent your affiliation.
• Upload content that infringes intellectual property, depicts minors in a sexual manner, promotes self-harm, or is otherwise unlawful.

Termination

You may stop using the Product and close your account at any time. We may suspend or terminate your access, remove content, or revoke benefits if you materially breach these Terms, create risk or possible legal exposure for us, or use the Product in a way that could harm other users. Where practical we will give notice. Sections that by their nature should survive termination will survive.

Changes to the Product

We may add, modify, or discontinue features. If we discontinue a paid feature or plan you are actively subscribed to, we will give reasonable notice and, where required by law, a pro-rata refund for the remaining period.

Changes to these Terms

We may update these Terms from time to time. For material changes that disadvantage you, we will give advance notice by email or in-product notice before the change takes effect. Your continued use after the effective date constitutes acceptance.

Third-party services

The Product may integrate with third-party services (for example, wearable platforms and grocery partners). Your use of those services is governed by their terms. We are not responsible for third-party services and do not endorse them.

Copyright and DMCA

If you believe content in the Product infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c)(3) to legal@getsiloh.com. Repeat infringers will have their accounts terminated.

Export controls and sanctions

You may not use the Product in any country subject to a US government embargo, or if you are on any US government list of restricted parties. You represent that you are not such a person and are not located in such a country.

Electronic communications

You consent to receive communications from us electronically, including email, in-product messages, and (if you opt in) SMS. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

Warranty disclaimer (Product)

THE PRODUCT IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, SILOH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PRODUCT WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI-GENERATED OUTPUTS WILL BE ACCURATE OR APPROPRIATE FOR YOU.

Limitation of liability (Product)

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SILOH OR ITS OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR PERSONAL INJURY, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE PRODUCT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE PRODUCT IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED US DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THIS MAY NOT APPLY IN FULL TO YOU.

Indemnity

You will indemnify and hold Siloh, its officers, employees, and affiliates harmless from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of your User Content, your use of the Product, or your breach of these Terms.

Disputes and arbitration

Informal resolution. Before filing a claim, you agree to contact us at legal@getsiloh.com and try in good faith to resolve the dispute informally for at least 30 days.

Binding arbitration. Any dispute that is not resolved informally will be resolved by binding individual arbitration administered by JAMS under its Consumer Minimum Standards. The arbitration will be conducted in English. Unless you and we agree otherwise, venue will be in the county of our principal place of business, or remote via video.

Class-action waiver. You and Siloh agree that each may bring claims against the other only on an individual basis, and not as a plaintiff or class member in any purported class, collective, or representative action.

Exceptions. Either party may bring a claim in small-claims court if eligible, or seek injunctive relief in court for infringement of intellectual property or violation of the acceptable-use rules.

Thirty-day opt-out. You may opt out of arbitration by sending written notice to legal@getsiloh.com within thirty (30) days after the later of (a) the Product's public launch and (b) the date you first create an account. Your notice must include your name, account email, and the statement “I opt out of arbitration.”

Governing law and venue

These Terms are governed by the laws of the state in which Siloh is organized, without regard to its conflict-of-law principles. Subject to the arbitration section above, any judicial proceeding will take place in the state or federal courts located in that jurisdiction, and you consent to personal jurisdiction there.

Force majeure

Neither party is liable for failure or delay caused by events beyond its reasonable control, including natural disasters, outages of third-party infrastructure, labor disruptions, or governmental action.

Miscellaneous

These Terms, together with any policies or terms referenced here, are the entire agreement between you and Siloh regarding the subject matter. If any provision is held unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Contact

Questions about these Terms? Email legal@getsiloh.com.